Support Engineer редактировать
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Город: Санкт-Петербург
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Раздел: IT, компьютеры, работа в интернете
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Заработная плата: 1000 - 1800 USD
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Пол: не имеет значения
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Название предприятия:
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Образование:
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Возраст: Любой
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Дополнительные сведения: Работодатель ООО "Авансофт" (Санкт-Петербург) предлагает вакансию на должность Support Engineer. Зарплата 1000 - 1800 USD. Опыт работы 2-3 года. Образование высшее. An American company‚ a market leader in video codec development‚ has an opened vacancy of customer technical Support Engineer to work in its St. Petersburg office. Requirements: - Excellent communication skills‚ with perfect English writing skills‚ confident English speaker - Minimum of one year's experience in written customer technical support and troubleshooting - Ability to take initiative in identifying‚ analysing‚ and resolving problems - Experience writing technical documentation - Business correspondence and negotiations skills - A team worker‚ paying good attention to details - Technical Degree‚ IT working experience - Programming language basic skills (C/C++ experience is an advantage) Responsibilities: - Customer technical support (mostly by e-mail‚ phone calls in emergency cases) - The successful candidate is to get acquainted with the VSS product line to solve configuration and usage issues the user/customer reports to support. Questions that are beyond support engineer competence are redirected to appropriate specialists (development‚ QA). - Based on the customer care experience the support engineer is to prepare user instructions and technical documentation Conditions: - Permanent employment in St. Petersburg office - Flexible hours - Friendly environment Apply your CV in English (MS Word)
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Опубликовано 2010-12-12 17:59:23
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